bazzi 365 Privacy Policy

bazzi 365 (referred to hereafter as "we", "us" or "the platform") has prepared this privacy policy so that our members can understand under what circumstances and for what purposes their personal information is used. This policy applies to the bazzi 365 website, mobile application and all related digital services.

By creating an account on our platform or beginning to use any of our services, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

This privacy policy should be read together with our Terms and Conditions — both documents together form the legal basis of the relationship between you and us.

bazzi 365 collects and processes the following categories of information:

Identity Information

• Full name and date of birth (for age verification — only members aged 21 and above may register)
• National ID or passport number (at the time of account verification)
• Email address and mobile number
• Required details relating to a bank account or mobile wallet (bKash, Nagad, Rocket)

Activity and Usage Information

• Login time on the platform and device type
• Gaming history, bet amounts and transaction records
• Deposit and withdrawal details
• Content of communications with customer support

Technical Information

• IP address and browser type
• Cookie and session data
• Device ID and operating system information

bazzi 365 uses your information only for specific and legitimate purposes. The main purposes are set out in detail below:

1. Account Management: Completing the registration process, verifying identity and ensuring secure login for members.
2. Financial Transaction Processing: Processing deposits, withdrawals and bonus payments without interruption. Verifying that transactions are consistent with the minimum deposit of ৳300 and minimum withdrawal of ৳1,000.
3. Security and Fraud Prevention: Analysing data to detect the creation of multiple memberships from a single account or misuse of bonuses.
4. Customer Support: Providing accurate and personalised support via 24/7 live chat and email.
5. Service Improvement: Continuously improving the platform's performance, design and user experience.
6. Relevant Communications: Sending notifications about promotional offers, bonus updates or important policy changes — only to members who have given their consent to receive them.
7. Responsible Gaming: Using data to identify unusual playing patterns and activate responsible gaming tools.

bazzi 365 never sells your personal information. However, information may be shared in a limited way in the specific circumstances described below:

Payment Service Providers

Necessary information is exchanged with bKash, Nagad, Rocket and bank transfer services to process deposits and withdrawals. These providers independently follow their own privacy policies.

Technology Partners

The minimum necessary information is shared with technology infrastructure providers for the operation of the platform. These partners are bound by data confidentiality agreements.

Legal Obligations

Specific information may be transferred to relevant authorities when required by a court order, a lawful government request or a fraud investigation. In such cases, only the minimum necessary information is disclosed.

Outside the circumstances described above, personal information is not disclosed to any third party without your explicit consent.

bazzi 365 takes several technical and administrative measures to ensure the security of your information:

• SSL Encryption: All data transfers on the website and app are encrypted using SSL/TLS protocol.
• Access Controls: Only authorised staff may access information required for specific tasks.
• Secure Servers: Personal and financial information is stored on encrypted servers.
• Regular Security Reviews: System audits are conducted periodically to identify potential vulnerabilities.
• Two-Factor Verification (OTP): OTP verification is mandatory for sensitive actions such as withdrawals or password changes.

All information is retained for as long as your account remains active. Even after an account is closed, certain information may be kept for a defined period due to legal obligations or the need to resolve disputes.

The bazzi 365 website uses cookies and similar technologies. Cookies are small files stored in your browser that help remember your preferences on subsequent visits.

Essential Cookies

These cookies are essential for maintaining login sessions and ensuring security. They cannot be disabled.

Analytics Cookies

These collect anonymous data to analyse usage patterns on the website and improve the service. You can disable these cookies from your browser settings, though doing so may limit some features.

Preference Cookies

These store your language selection, theme and other personal preferences. Session cookies are deleted automatically when the browser is closed.

As a bazzi 365 member, you have the following rights regarding your personal information:

1. Right to Access: Contact customer support to find out what information we hold about you.
2. Right to Rectification: If any of your information is incorrect or incomplete, you may request that it be corrected.
3. Right to Erasure: In certain circumstances, you may request that your account and related information be deleted. However, some information may need to be retained due to legal obligations.
4. Right to Restrict Processing: You may object to or place restrictions on the use of your information for specific purposes.
5. Right to Data Portability: You may request a copy of your information in a readable format.
6. Right to Withdraw Consent: You may withdraw your consent for marketing communications at any time.

To exercise any of these rights, contact our customer support team. We provide support in both Bengali and English, 24/7.

All bazzi 365 services are exclusively for individuals aged 21 and above. Age verification is mandatory at registration and we do not collect information from anyone under 21. If it is found that an account has been opened by someone below the required age, that account will be closed immediately and the associated information will be deleted.

Our Responsible Gaming guidelines contain detailed information on age restrictions and the protection of minors.

bazzi 365 reserves the right to revise this privacy policy to keep pace with changes in services and technology. For significant changes, we will notify members at their registered email address and publish a notice on the platform.

Continued use of the service after any changes will be considered acceptance of the revised policy. We therefore recommend that you review this page regularly.

To learn more about bazzi 365, visit our About Us page, which contains information about the platform's values and how it operates.

If you have any questions, concerns or complaints about this privacy policy, please contact us through the following:

• Live Chat: 24/7 direct support, in Bengali and English
• Email: [email protected]

We take all complaints seriously and aim to resolve them as quickly as possible. You may also visit our FAQ section for answers to the most common questions.